Contact Alpinestars Support
We’re here to help with any questions you have about your order, products, or account. You can reach out by email at any time, and our team typically responds within 24–48 hours.
How to Reach Us
Email: [email protected]
Please include as much detail as possible in your message — such as your order number, product name, relevant photos, and the best email address to reply to — so we can assist you quickly and accurately.
Support Topics We Can Help With
- Order Support: Questions about your recent purchase, order status, or changes to an order.
- Shipping Support: Inquiries about delivery timelines, tracking, or shipping updates.
- Returns & Exchanges: Assistance with start-to-finish returns or exchanges on eligible items.
- Product Questions: Help with sizing, fit, features, or general product information.
- Account Help: Support for login issues, profile updates, and account settings.
Send a Message Using the Contact Form
You can also use the contact form on this page to send us a message directly. Just fill out your name, email, and message, and we’ll get back to you as soon as possible.
Customer Service Hours
Our support team is available Monday–Friday, 9:00 AM–6:00 PM. Messages received outside of these hours will be answered during the next available support period.
Your Privacy Matters
Your information will only be used to respond to your inquiry and will be handled in line with our privacy practices.
Thanks for reaching out — we look forward to helping you!
